Motorized outdoor screens virginia1/8/2024 For wrong size you must send photos showing the product being measured. There is a +/- 1/8” production tolerance.Because we are not on site, it is your responsibility to carefully read them to verify that they are correct when you OK the order. Our confirmations detail shade dimensions, fabric dimensions and colors, and all the specifics about the construction of the shades you are ordering.We may request photos of what you received. Not as ordered means wrong size, color, fabric, lift system, cable anchor hardware, etc.Defective means fabric mis-weave, bad powder coat finish, lumpy seams, non- working motors or remotes, or non-working crank gears at installation time.If reported 61 days or more after receipt of original order, replacement parts are free BUT YOU PAY SHIPPING. If reported within 60 days of receipt of the original order, replacement parts/shipping are free of charge.NOT AS ORDERED OR DEFECTIVE (when installing) Photographs showing damaged packaging and parts are required.
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